Email Scam re: PSE

[unclejeff]

Is this a scam

AdobeCareLive24x7@outlook.com

In a private email said I could email direct for support. Anyone familiar with this ?

I got to the point where I said I was prepared to upgrade and received this:

"We have to generate the invoice first for PSE & PRE 2021.

So, kindly provide your Full Name, Email ID, Phone Number, Address and Area Postal Code."

[Ko.Maruyama]

Beware Phishing attempts from any correspondence not coming directly from Adobe.

"outlook.com" should be your first clue that this is not legitimate.

You can always call Adobe or check your CreativeCloud account through the official Adobe website.

https://creativecloud.adobe.com

[John T Smith]

Yes, that is a scam... you need to post the ID of the person who sent you the PM (Private Message)

This is YOUR ID https://community.adobe.com/t5/user/viewprofilepage/user-id/7413939

So post the scammer's ID in that format

[unclejeff]

https://community.adobe.com/t5/user/viewprofilepage/user-id/18591140/user-messages-feed/latest-contr...

and I did report him

[Nancy OShea]

Real Adobe employees NEVER use Outlook, Gmail, Yahoo or Skype to contact customers.

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

[Nancy OShea]

If you wish to upgrade Photoshop Elements, go directly to Adobe.  Do not use 3rd parties.

https://www.adobe.com/products/photoshop-elements.html

[unclejeff]

Well that is what I did. I was suspecting that it was wrong from the start, did not let go any sensitive information and after I reported him and told him so, he still asked for more !