Emailing from Photoshop 2018 16.0 on macOS 10.13.6 High Sierra

[Ignatov4]

I use:

• Elements Organiser 2018 version 16.0
• Apple Mac version 10.13.6
• Microsoft Outlook for Mac version 16.27

When I try to share a photo using email I follow the various steps (select photo/share/email/size/select recipient) but when I then press next the note comes up to say preparing and then disappears and I can't find any draft email anywhere. Outlook is selected as my preferred email under PSe preferences.

Can anyone help please?

Message was edited by: Sahil Chawla

[Sahil.Chawla]

Hi there,

That shouldn't be happening, could you please have a look at this article and let us know if it helps?
Elements Organizer Help | Share files and slideshows by email

Regards,
Sahil

[Ignatov4]

I have never completed all that detail previously. My e-mail address is on a personal domain provided by IONOS (1&1) so I am not sure whether I should select Microsoft Outlook since that is what I use to view e-mails on this computer or other (and then enter 1&1 detail). I did the latter and it validated ok but when I then tried to e-mail it came up with a message 'the connection was interrupted"