Highlighted

Error 501 While Installing Photoshop Elements 2020

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

Hello Everyone,

I am having trouble installing PSE 2020 on a brand new Win 10 Home 64 bit version 1909 computer.

I downloaded the installer from my Adobe account.

On the first 3 attempts the installer became stuck at various percentages of installation - 42%, 14%, 9%.

I did a Windows System Restore to just before the first attempt.

Subsequent attempts now result in "Error 501" saying Photoshop Elements cannot be installed now with no other details as to why.

I Googled Error 501 and it tells me that a resource that the installer needs to modify is currently used by another app and to check the PSE installation log file to see which app to close.

I cannot find the log file anywhere.  

Can someone please advise where it is located?

Computer Details:

Win 10 Home 64 bit version 1909

CPU: Intel core i7 9th Gen

RAM: 16GB

Video card: NVIDIA GeForce RTX 2060 with 6GB dedicated video memory

PSE installation is onto a SSD.

Can anyone please advise on how to fix this installation issue?

Any help or suggestions much appreciated,

David

 

 

TOPICS
Download and install, Problem or error

Views

10

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Error 501 While Installing Photoshop Elements 2020

New Here ,
Nov 20, 2020

Copy link to clipboard

Copied

Hello Everyone,

I am having trouble installing PSE 2020 on a brand new Win 10 Home 64 bit version 1909 computer.

I downloaded the installer from my Adobe account.

On the first 3 attempts the installer became stuck at various percentages of installation - 42%, 14%, 9%.

I did a Windows System Restore to just before the first attempt.

Subsequent attempts now result in "Error 501" saying Photoshop Elements cannot be installed now with no other details as to why.

I Googled Error 501 and it tells me that a resource that the installer needs to modify is currently used by another app and to check the PSE installation log file to see which app to close.

I cannot find the log file anywhere.  

Can someone please advise where it is located?

Computer Details:

Win 10 Home 64 bit version 1909

CPU: Intel core i7 9th Gen

RAM: 16GB

Video card: NVIDIA GeForce RTX 2060 with 6GB dedicated video memory

PSE installation is onto a SSD.

Can anyone please advise on how to fix this installation issue?

Any help or suggestions much appreciated,

David

 

 

TOPICS
Download and install, Problem or error

Views

11

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 20, 2020 0

Have something to add?

Join the conversation