Error message in pse 2020

New Here ,
Apr 17, 2020 Apr 17, 2020

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On opening I receive the error message "Could not load actions because an unexpected end of file was encountered" How do I fix this.

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Problem or error

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Adobe Community Professional ,
Apr 17, 2020 Apr 17, 2020

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Does the program open OK?  If so, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

If you can't open the program, reset the preferences by pressing Alt+Shift+Ctrl (Windows) immediately after launching the program. A message should pop up asking if you want to delete the Settings file. Answer OK.  I think you press Opt+Shift+Cmd on a Mac.

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New Here ,
Apr 18, 2020 Apr 18, 2020

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Thanks. That worked. Still don't know why it happened.

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