Error

[eanaylor]

I'm running Photoshop elements 14. I'm trying to open a Raw picture from my camera and it is telling me it can't open it.  I checked for updates and it is all up to date.  I was able to open a picture a week ago, and now I can't.  Can someone help me out?

[Peru Bob]

Moved from the Photoshop forum to the Photoshop Elements forum.

[Peru Bob]

What camera?

See here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

and here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

and use the DNG Converter if necessary:

https://supportdownloads.adobe.com/detail.jsp?ftpID=6353

[eanaylor]

Nikon D3400

[Peru Bob]

You will need to use the DNG converter:

https://supportdownloads.adobe.com/detail.jsp?ftpID=6291

Your camera needs Camera RAW 9.7, but PSE 14 only supports up to 9.5.

The alternative is upgrade to PSE2020.