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Export problem, only one layer appears in the exported file.

New Here ,
Aug 17, 2018 Aug 17, 2018

When I export a TIF from Photoshop Elements, it appears that only one layer is being exported.  I have tried flattening the file, I have tried merging all of the layers, and I have tried both of those two options together, but the exported TIF file only shows one of the layers when viewed in various file viewing programs.  I have tried using the "Save as a Copy" option with the "Layers" check-block unchecked, but that doesn't work either.  I would appreciate any help at all.  Thank you.

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LEGEND ,
Aug 17, 2018 Aug 17, 2018

More details might help:  Win or mac, version, PSE version ?

- did it work before?

- is it the same for any multilayers tiff?

- Would it be the same if you exported as .PSD?

- Did you try to reset your preferences?

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New Here ,
Aug 17, 2018 Aug 17, 2018

Windows 10.
Photoshop Elements 16.0 x64.
In each case I am starting with a multi-layered PSD file, when I try to export a flattened TIF file for distribution, I either get a random, single layer, or a completely black image.
I looked in the Preferences and I did not see any problems, I reset them anyway, but I still have the same problem.
It has never worked correctly for me in this version of the program.

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Community Expert ,
Aug 17, 2018 Aug 17, 2018
LATEST

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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