Failure to launch

New Here ,
Jan 17, 2021

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Had to reinstall Windows 10 after a computer crash, and now my PhotoShop Elements will not open. Any suggestions on how to correct this problem will be much appreciated.

 

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Performance, Problem or error

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Adobe Community Professional ,
Jan 17, 2021

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Did you reinstall Elements after doing the reinstall of Windows?  If not, that is what you need to do.

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New Here ,
Jan 17, 2021

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Thanks!. Tried that, didn't work. But I will try again.

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Adobe Community Professional ,
Jan 17, 2021

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Make sure you delete the preferences files when offered that option during the uninstall.

 

What is not opening, the Welcome Screen, the Organizer or the Editor (or all three)?  What happens when you try to open the program?  Is anything happening in Task Manager?

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Adobe Employee ,
Jan 19, 2021

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Hi,

 

Please try troubleshooting mentioned here, https://helpx.adobe.com/elements-organizer/kb/Elements-applications-do-not-launch-on-Windows-10.html

 

Let us know if this works for you.

 

Regards,

Nidhi

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