Filter Gallery in Photshop CC is greyed out

New Here ,
Apr 25, 2020 Apr 25, 2020

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I need to access the Artistic Effects filters but my Filter Gallery is grayed out in the filters drop down. I already checked the box to show all gallery filters in my preferences and restarted the app. Still not showing. Any advice?

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Adobe Community Professional ,
Apr 25, 2020 Apr 25, 2020

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Make sure the Image Mode is 8 Bits/Channel and RGB Color.

 

Image>Mode

 

im.jpg

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