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In my company, an ancient colleague has linked licence key to an account. I have the licence keys, how do I retrieve the account linked to it?
Who can I contact with?
You may need to retrieve the ancient colleague.
Is it a company account or a personal account?
What version of Photoshop Elements and what operating system will you be using?
Thanks for your help.
It is for a company but I fear they used personal account.
We are one Windows 10 and we have a photoshop elements 2019 and a photoshop elements 2020 licence
There is likely nothing that you can do without knowing the account information.
In the future, the company needs to keep better records of its licenses.