Highlighted

Frustrated and Upset - Activation Photoshop Elements 12

New Here ,
Jul 31, 2020

Copy link to clipboard

Copied

I am trying to find a way to contact the support by chat or number and it keeps throwing me into a endless loop. I hit contact us and it sends me to the support page with no numbers or chat functions or anything. The TWO hard drives that I installed the program onto are dead and there is no way for me to deactivate them. I contacted the facebook page as well and they said to go to the same freaken page as before. I am losing money over this. I have relied on this program for my business and now its not letting me use it.

TOPICS
Problem or error

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Frustrated and Upset - Activation Photoshop Elements 12

New Here ,
Jul 31, 2020

Copy link to clipboard

Copied

I am trying to find a way to contact the support by chat or number and it keeps throwing me into a endless loop. I hit contact us and it sends me to the support page with no numbers or chat functions or anything. The TWO hard drives that I installed the program onto are dead and there is no way for me to deactivate them. I contacted the facebook page as well and they said to go to the same freaken page as before. I am losing money over this. I have relied on this program for my business and now its not letting me use it.

TOPICS
Problem or error

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 31, 2020 0
LEGEND ,
Jul 31, 2020

Copy link to clipboard

Copied

This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support. Make clear you are not looking for support for an older product but need your activations re-set.


https://helpx.adobe.com/support.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2020 0
Adobe Community Professional ,
Aug 01, 2020

Copy link to clipboard

Copied

Adobe Customer Care   800-833-6687

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2020 0
Most Valuable Participant ,
Aug 01, 2020

Copy link to clipboard

Copied

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 01, 2020

Copy link to clipboard

Copied

Go here and make sure to only ask to have your activations reset:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...Chat and Agent.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2020 0