General question

Explorer ,
Dec 15, 2020 Dec 15, 2020

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I want to know if anyone can explain something to me as I don't know why it is happening.  I take a photograph inside the house. I have a white background. The images look white when viewed in the camera after the shot is taken. After transfering the images from the camera's memory card to the computer ( Photoshop Elements ), they turn dark grey. Why is this happening?  I have Windows 10.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Wish I could help you, I was just about to go on line with support and ask them the same question, if I try to do something white, it comes out a real light blue or light grey, I never get a good pure white look.  If someone can tell us,why I sure sould like to know also!!

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Adobe Community Professional ,
Dec 15, 2020 Dec 15, 2020

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Adobe Community Professional ,
Dec 15, 2020 Dec 15, 2020

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hatstead's article explains why you are seeing what you are seeing. 

If the white balance of your camera was improperly set, probably the best/easiest way to fix it is to open the file in camera raw.  You don't have to have a raw file.  The File>Open in Camera Raw command allows you to edit a jpg or tif file in the camera raw editor.  Here, I have 3 screenshots of a jpg file adjusted for different white balance settings.  In the third, after finding the best white balance setting, I have used the eye-dropper tool to click on the white part of the dress to get as close to white as possible.

 

Ashampoo_Snap_2020.12.15_10h31m07s_000_SnapCollage.png

Of course, other factors such as the calibration of your monitor and ambient lighting in your room also affect what you are seeing.  Many books have been written on this complex subject.

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