I am running windows 10 OS on a HP laptpop. I own the original disc for photoshop Elements 12. It downloaded succesfully and worked for months then it suddenly gave me a error code of 213:5 when I tried to open the program. I did a complete uninstall and reinstalled Photoshop Elements 12 from the original dvd and used correct key code. It downloaded fine but still gave me that error when I truied to open it again. I found no specific fix for photoshop Elements 12 in any of your tutorials to remove the error code specically 213:5 for Windows 10. I would be grateful if you could help me with a solution to this issue as it has a direct effect on my income as I rely on that program for many of my sales. Thank you sincerely Ron McVay.