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I purchased a boxed Elements/Premiere 2020. There is no serial number on the sleeve. There are other codes but they do not look like the codes given as examples as a redemption code (that would be used to receive a serial number). The code I have is more than numbers and letters, It's got, commas, slashes etc. I do not know how to use this code. Please help.
Michael
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Learn more about it here
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To active Photoshop Elements you need a serial number commencing 1057 (all numbers – no letters)
To activate Premiere Elements you need a serial number commencing 1143 (all numbers – no letters)
If you have redemption codes (numbers & letters) sign-in to convert to a serial numbers.
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It seems that no one answer your question. I not sure that they read it. I have the same problem. I bought Adobe Photohop Elements 2021. It said that the activation code is on the sleeve. It wasn't there. Next, I said, scan the QR code. That didn't work. I guess I will take it back to the store. Has anyone else run into this problem?
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