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Getting an error code 50 while trying to install Photoshop Elements 2020.

New Here ,
Jun 11, 2020

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Tried to install from disc  then tried to download from Adobe site.  Keep getting failed to install error code 50.  Any ideas on how to fix this?

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Download and install, Windows

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Getting an error code 50 while trying to install Photoshop Elements 2020.

New Here ,
Jun 11, 2020

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Tried to install from disc  then tried to download from Adobe site.  Keep getting failed to install error code 50.  Any ideas on how to fix this?

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Download and install, Windows

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174

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Jun 11, 2020 0
Adobe Employee ,
Jun 14, 2020

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Hi there,

 

Sorry that you're getting an error code 50 while trying to install Photoshop Elements 2020. 

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html and let us know if that helps?

 

Thanks,

Akash

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Jun 14, 2020 1
New Here ,
Jun 15, 2020

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I installed Creative Cloud.  Looked at all of the choices of Cleanup Tool.  None seemed appropriate so I hit Quit and tried again to install PE2020.  This time I got Error 46.  Restarted computer and tried again.  This time it installed.  YEA!!  Then as I was getting ready to edit some photos I got a notice to update it.  OK.. Then I got a failed to update Error 146.  Icon disappeared and when I tried to run PE2020 I got this message:

rseidler_0-1592254354706.png

Now what?

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Jun 15, 2020 0
Adobe Community Professional ,
Jun 15, 2020

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Did you install with a Windows Administrator account?

Did you install to the default location?

If you want to start over with the CC Cleaner tool, you need to choose 1. All at the first list of programs.  This will open up a dialog that lists Elements 2020.  It may say Photoshop Elements 18 which is the actual version number.

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Jun 15, 2020 0
New Here ,
Jun 15, 2020

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Yes and yes.  Will thry ALL on cleaner tool and go from there.  Then may try to uninstall PE and reinstall.

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Jun 15, 2020 0
rseidler LATEST
New Here ,
Jun 19, 2020

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Reinstalled PE2020 and all was well till update.  Repeated the above cleaner tool and reinstalled.  So far so good,  Thanks. 

 

This is not a user friendly product.

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Jun 19, 2020 0