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GPS position not shown in elements Organiser 2021

New Here ,
Nov 09, 2020

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Hello!

Sometimes the GPS data is not displayed and the pictures are not pinned. The coordinates are available in the file properties of Windows and are also correctly displayed by the Windows Photo app and the geosetter. It works for some pictures, but not for some, although the camera is the same (Huawei Mate 10 mobile phone).

I add 2 examples in the attachment.

How can the problem be solved?
Thank you so much!

Andy

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Bug, Organizer, Problem or error

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GPS position not shown in elements Organiser 2021

New Here ,
Nov 09, 2020

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Hello!

Sometimes the GPS data is not displayed and the pictures are not pinned. The coordinates are available in the file properties of Windows and are also correctly displayed by the Windows Photo app and the geosetter. It works for some pictures, but not for some, although the camera is the same (Huawei Mate 10 mobile phone).

I add 2 examples in the attachment.

How can the problem be solved?
Thank you so much!

Andy

TOPICS
Bug, Organizer, Problem or error

Views

50

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2020 0
Adobe Employee ,
Nov 10, 2020

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Hi,

 

Is 'Show existing pins on the map' in Unpinned view checked?

 

Somya_Agarwal_0-1604995266139.png

 

Also, after you check this option, the pins would be visible on the map, but location name won't be displayed. To display it, click on 'Get Location Name' on the pin on the map.

Somya_Agarwal_1-1604995374511.png

 

Thanks,

Somya

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Nov 10, 2020 0
New Here ,
Nov 10, 2020

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Thanks Somya,

 

the Box is marked as checked. Thats not the problem. The problem is, that the gps-metadata is not shown in the tags by photoshop organiser (see picture). But other programs show it, so its not missing in the file.

Other ideas?missing metadata.jpgmetadata in file proberties.jpg

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