Hand Tool no longer working

New Here ,
Mar 19, 2020

Copy link to clipboard

Copied

Double clicking the hand tool to fit an image to screen has stopped working. Likewise I cannot 'Fit on Screen' under the View tab either. Can anyone suggest how I might fix this? Thanks

TOPICS
Problem or error

Views

49

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
Mar 19, 2020

Copy link to clipboard

Copied

Does Ctrl+zero work?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Rae4 AUTHOR
New Here ,
Mar 20, 2020

Copy link to clipboard

Copied

No 😞

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 19, 2020

Copy link to clipboard

Copied

Try resetting the preferences file. Immediately after launching the program, press Alt+Shift+Ctrl. A message should pop up asking if you want to delete the Settings file. Answer OK.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Rae4 AUTHOR
New Here ,
Mar 20, 2020

Copy link to clipboard

Copied

Coudn't get that to bring up a message but I did then look at EDIT>GENERAL>RESET PREFENCES ON NEXT LAUNCH and it worked!!  Thank you! 🙂

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Greg_S. LATEST
Adobe Community Professional ,
Mar 20, 2020

Copy link to clipboard

Copied

👍

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more