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Having lots of trouble with elements 12.

New Here ,
Feb 15, 2020

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I use the box version of elements 12. I usually have no problems with it, but yesterday it told me that I had to liscense the software to continue using it even though it was purhased in full years ago. I've been using elements 12 for 2 years but have never encountered this problem and couldn't find a workaround, no matter what I did. I uninstalled and reinstalled the program but now it just won't boot up. I've done this several times and restarted my computer twice but nothing has worked. What is going wrong? My computer is on windows 10 and I've never had problems with elements 12 before.

Edit: I would also like to clarify that the installation went smoothly and nothing was wrong with the installation itself.

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Having lots of trouble with elements 12.

New Here ,
Feb 15, 2020

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I use the box version of elements 12. I usually have no problems with it, but yesterday it told me that I had to liscense the software to continue using it even though it was purhased in full years ago. I've been using elements 12 for 2 years but have never encountered this problem and couldn't find a workaround, no matter what I did. I uninstalled and reinstalled the program but now it just won't boot up. I've done this several times and restarted my computer twice but nothing has worked. What is going wrong? My computer is on windows 10 and I've never had problems with elements 12 before.

Edit: I would also like to clarify that the installation went smoothly and nothing was wrong with the installation itself.

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Problem or error

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42

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Feb 15, 2020 0
Adobe Community Professional ,
Feb 16, 2020

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See if this article is of any help.

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Feb 16, 2020 0
New Here ,
Feb 16, 2020

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I tried the reinstall method yesterday and it didn't work. Now it just won't boot up, even after restarting my computer. Doesn't even tell me to liscense anymore, it just doesn't open.

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Feb 16, 2020 0