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Help please! I have a greetings card, saved as A5, but this size is not an option when I try to print.

New Here ,
May 26, 2019

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The file size is A5, but when I go to the printer diagologue box, that size is not there.

I'm using

Adobe Photoshop Elements Version: 15.0 (20160905.m.97630)  x64

Operating System: Windows 10 64-bit

Help would be much appreciated!

Adobe Community Professional
Correct answer by hatstead | Adobe Community Professional

hazels4231138  wrote

You're correct, it doesn't, which is why I have the problem! My printer will print A5 from other applications, but not Photoshop.

I use a program called Greeting Card Factory Deluxe. Besides greeting cards, you print note cards, certificates, etc No problem with printing.

I can import a graphic created in Photoshop Elements, add text, borders, etc.

Saves a lot of paper and ink.

From time to time they run a promotion for the program.

https://www.novadevelopment.com/software/greeting-card-factory-deluxe-503949?rs4=NO_US_GOOG_1116&cc=GOOG&gclid=EAIaIQobC…

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Help please! I have a greetings card, saved as A5, but this size is not an option when I try to print.

New Here ,
May 26, 2019

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The file size is A5, but when I go to the printer diagologue box, that size is not there.

I'm using

Adobe Photoshop Elements Version: 15.0 (20160905.m.97630)  x64

Operating System: Windows 10 64-bit

Help would be much appreciated!

Adobe Community Professional
Correct answer by hatstead | Adobe Community Professional

hazels4231138  wrote

You're correct, it doesn't, which is why I have the problem! My printer will print A5 from other applications, but not Photoshop.

I use a program called Greeting Card Factory Deluxe. Besides greeting cards, you print note cards, certificates, etc No problem with printing.

I can import a graphic created in Photoshop Elements, add text, borders, etc.

Saves a lot of paper and ink.

From time to time they run a promotion for the program.

https://www.novadevelopment.com/software/greeting-card-factory-deluxe-503949?rs4=NO_US_GOOG_1116&cc=GOOG&gclid=EAIaIQobC…

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May 26, 2019 0
Adobe Community Professional ,
May 26, 2019

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hazels4231138  wrote

The file size is A5, but when I go to the printer diagologue box, that size is not there.

I'm using

Adobe Photoshop Elements Version: 15.0 (20160905.m.97630)  x64

Operating System: Windows 10 64-bit

Help would be much appreciated!

I interpret that your picture file has A5 dimensions, or 5.8x8.3".

My Epson driver also does not offer A5, but there is a paper size option for "user defined." Have a look if this is available.

Are you making a folded card or single page?

Note that Avery has many templates available that work well with their card stock. www.avery.com.

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May 26, 2019 0
New Here ,
May 26, 2019

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Thanks for your comment.  Yes, the picture file is set to A5, as that's the size of the cards I want to use.  They are pre-scored,  (so A5 and then you fold to A6) and I've had no trouble getting the words/image to exactly the right size to fit on A5, but then the printer doesn't have that option.  Where do you find "user defined" as this doesn't seem to be an option, and none of the sizes on the menu are correct?

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May 26, 2019 0
Adobe Community Professional ,
May 26, 2019

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For my Epson printer, it is last one on the list in the drop-down. Your printer may not have this capability.

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May 26, 2019 0
New Here ,
May 26, 2019

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You're correct, it doesn't, which is why I have the problem! My printer will print A5 from other applications, but not Photoshop.

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May 26, 2019 0
Adobe Community Professional ,
May 26, 2019

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hazels4231138  wrote

You're correct, it doesn't, which is why I have the problem! My printer will print A5 from other applications, but not Photoshop.

I use a program called Greeting Card Factory Deluxe. Besides greeting cards, you print note cards, certificates, etc No problem with printing.

I can import a graphic created in Photoshop Elements, add text, borders, etc.

Saves a lot of paper and ink.

From time to time they run a promotion for the program.

https://www.novadevelopment.com/software/greeting-card-factory-deluxe-503949?rs4=NO_US_GOOG_1116&cc=...

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May 26, 2019 2
New Here ,
May 26, 2019

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OK, so it looks like I can't do this in photoshop. Thanks for your help

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May 26, 2019 0
hatstead LATEST
Adobe Community Professional ,
May 27, 2019

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hazels4231138  wrote

OK, so it looks like I can't do this in photoshop. Thanks for your help

I did not intend to infer that. You can do it in Photoshop Elements, but the A5 size that you are focused on is not available to you.

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May 27, 2019 0