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Help with downloading elements 15 to a new computer

New Here ,
Jun 29, 2019

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Hello everyone,

I have been using Elements 2015 for sometime now. I purchased and new and faster computer and want to be able to use elements on it. I need help downloading 15 on it. I really need a step by step process to help me out.

thanks

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Help with downloading elements 15 to a new computer

New Here ,
Jun 29, 2019

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Hello everyone,

I have been using Elements 2015 for sometime now. I purchased and new and faster computer and want to be able to use elements on it. I need help downloading 15 on it. I really need a step by step process to help me out.

thanks

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Jun 29, 2019 0
Adobe Community Professional ,
Jun 29, 2019

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graces39825979  wrote

Hello everyone,

I have been using Elements 2015 for sometime now. I purchased and new and faster computer and want to be able to use elements on it. I need help downloading 15 on it. I really need a step by step process to help me out.

thanks

Scroll down on this link to "Don't See Your Version?" and follow the instructions

Download Photoshop Elements | 2019, 2018 .

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Jun 29, 2019 1
New Here ,
Jul 01, 2019

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Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".  I have downloaded 18/19 but the feature in enhance I want to use is no longer listed on the drop down (facial enhancement - turn frowns into smiles).  Not very happy.

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Jul 01, 2019 0
Adobe Employee ,
Jul 01, 2019

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Hi thelmak54450099,

Sorry for bad experience, let's make it right!. I have sent you a private message. Please check.

Thanks,

Akash

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Jul 01, 2019 0
Adobe Community Professional ,
Jul 01, 2019

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thelmak54450099  wrote

Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".

Go to your account (manage account)

- select "Plans" on the top line menu.

- click on "Order history" on the left

- browse to the relevant order

- right click on the order number on the right (in blue)

- There is a "downloads and serial numbers" button.

thelmak54450099  wrote

Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".  I have downloaded 18/19 but the feature in enhance I want to use is no longer listed on the drop down (facial enhancement - turn frowns into smiles).  Not very happy.

The facial recognition is there in expert mode, or you have special edit in the guided mode.

Facial-1.jpg

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Jul 01, 2019 1
New Here ,
Jul 01, 2019

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Thanks, have found Adjust Facial Features and it works.

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Jul 01, 2019 0