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help with photoshop elements 14

New Here ,
Feb 26, 2020

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Moved this program to a new computer and it was working fine, went to open it today and now it an error box pops up and says the program has an error. Is the a way to get this to work again? 

Adobe support would not even talk to me about it. 

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Installation

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help with photoshop elements 14

New Here ,
Feb 26, 2020

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Moved this program to a new computer and it was working fine, went to open it today and now it an error box pops up and says the program has an error. Is the a way to get this to work again? 

Adobe support would not even talk to me about it. 

TOPICS
Installation

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185

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Feb 26, 2020 0
Adobe Community Professional ,
Feb 26, 2020

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If you moved it any other way than doing a proper installation fron scratch, then you need to uninstall it and do a proper installation.

 

Exactly what did the error message say?

 

What operating system?  If Catalina, it won't run.

 

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Feb 26, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Feb 26, 2020

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I've moved this from the Get Started forum to the Photoshop Elements forum so that proper help can be offered.

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Feb 26, 2020 0