How to Retain a portrait view when creating a slideshow

[Goose2011]

In creating a slide show, all my portrait views are truncated to a landscape view. How do I retain the portrait view?

[arshla jindal]

Hi @Goose2011 ,

Thanks for reaching out to us. 

What is the version of Elements you are using where you faced this issue? Additionally, we would be able to assist yoou faster if you can attach the screenshot of the issue here.

Thanks

Arshla Jindal

[Goose2011]

Hi Arshla

Using 

Elements Organizer 14.0.0.0
Core Version: 14.1 (20151206.m.83730)
Language Version: 14.1 (20151206.m.83730)

Photo is in portrait orientation in Photoshop Elements Organizer; but when same phot used in a slide show, the portrait photo is truncated to a landscape orientation.

Could not find the option to send a print screen of the truncated version. Please advise how to send a print screen (Word doc not an acceptable format)

Regards

G Ferguson

[Walter_H]

Hello Goose, did you try using the pause during the slideshow and then doing a screenshot while it's paused? By the way, I have PSE2020 and I just created a slideshow with a mix of landscape and portrait photos and did not have the problem that you mentioned.

[Goose2011]

Thank you for your comments & suggestions.

Pause mode does not fix the issue.
As for PSE2020; I am staying away from upgrades. I found that they are not
seamless & more than often create a great deal of "clean up".
Reagrds

[arshla jindal]

Hi,

You can send the screenshots by using following option while replying to the post : 

Also, it woyld be helpful if you can attach the original photo also here, with which you are trying to create the slideshow and facing issue.

Thanks.