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I am unable to change the scanning resolution to any other value other than the 300dpi default

New Here ,
Jan 04, 2020

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High res scanning issue

I have photoelements 12, 14 and 2020 and none of them will allow me to change the resolution to a higher value so I can scan at 1200 Etc.  It used to work but now doesn't

 

 

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Performance, Problem or error, Windows

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I am unable to change the scanning resolution to any other value other than the 300dpi default

New Here ,
Jan 04, 2020

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High res scanning issue

I have photoelements 12, 14 and 2020 and none of them will allow me to change the resolution to a higher value so I can scan at 1200 Etc.  It used to work but now doesn't

 

 

TOPICS
Performance, Problem or error, Windows

Views

69

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 04, 2020 0
hatstead LATEST
Adobe Community Professional ,
Jan 04, 2020

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What happens when you try to change the dpi value via the software that came with the scanner?

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