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I still get error 213:11 on Elements 9, mac OS 10.14

New Here ,
Mar 16, 2019

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I have a new MacAir using the latest system (Mojave). I migrated PSE 9 along with all my other software and the 1st attempted use resulted in 213:11.

I've reset   permissions on the entire Adobe Application  Support folder and It l still get  the 213:11 error. Any ideas?

SOLUTION!

The Adobe writeup on fixing the 213:11 error is correct, but one tiny critical detail for newer Mac OS's was left out.

The SL-whatever folder is invisible and needs to be made visible before the permissions can be changed.

I used Mac app iBoostUp to do this, but most any Mac tuneup ulitiy will do this as well.

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I still get error 213:11 on Elements 9, mac OS 10.14

New Here ,
Mar 16, 2019

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I have a new MacAir using the latest system (Mojave). I migrated PSE 9 along with all my other software and the 1st attempted use resulted in 213:11.

I've reset   permissions on the entire Adobe Application  Support folder and It l still get  the 213:11 error. Any ideas?

SOLUTION!

The Adobe writeup on fixing the 213:11 error is correct, but one tiny critical detail for newer Mac OS's was left out.

The SL-whatever folder is invisible and needs to be made visible before the permissions can be changed.

I used Mac app iBoostUp to do this, but most any Mac tuneup ulitiy will do this as well.

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176

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Mar 16, 2019 0
Adobe Community Professional ,
Mar 16, 2019

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Hi

I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get a response relevant to your issue

Dave

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Mar 16, 2019 0
New Here ,
Mar 17, 2019

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SOLUTION!

The Adobe writeup on fixing the 213:11 error is correct, but one tiny critical detail for newer Mac OS's was left out.

The SL-whatever folder is invisible and needs to be made visible before the permissions can be changed.

I used Mac app iBoostUp to do this, but most any Mac tuneup ulitiy will do this as well.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Mar 17, 2019 0