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It has been over 1.5 hours since I opened a chat with Adobe support over an activation issue. Still no response except for one "we're really busy" message over an hour ago. Is that normal?
I don't know about normal but it's definitely not cool. I recently waited 2 hrs on chat before being helped. My issue was resolved but 2 hrs, I mean, I could have showered, done all my grocery shopping, put all the stuff away and still been on hold.
What is the issue? Maybe one of the other users here can help.
When I tried to install Elements 14 on my work laptop, I got the error that
it was installed on too many computers. I assume I forgot to sign out of
Elements on an old computer before wiping it. The rep was able to fix the
issue quickly, once I actually got to chat with her. Thanks.
Dale S. Cain