imported media files simply do not show in the organizer

New Here ,
Jan 06, 2021 Jan 06, 2021

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Hi,

got Elements 2021 as i had an old version i was happy with but thought an update would be good.

 

I have some folders (the with the most photos unfortunately) that seem like to get imported, but then they are not showing up and the path does not show in the organizer.

I reinstalled, i deleted the databse, i tried again, i checked for filters.... nada!

Any help please?

Markus

 

... read the forum and googled... nothing worked.

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Import and export, Organizer, Problem or error

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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

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Hi,

Can you go to View->Media Types, and see that 'Photos' is 'checked'?

p1.png

 

Also, go to View->Hidden Files, and see that 'Show all Files' is checked?

p2.png

 

Does this resolve your problem?

 

Thanks!

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Hi,

i checked all those before and they are all set as you indicated.

It does not work still.

M

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