Impossible to register Photoshop Elements 2020

New Here ,
Feb 03, 2020 Feb 03, 2020

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It is impossible to enter the serial number to activate the software from the first number. I don’t get any information on help sites, neither a contact to address.
Could you help me?
 
Il m’est impossible de saisir le numéro de série pour activer le logiciel dès le premier chiffre. Je ne trouve aucune information correspondante sur les sites d’aide ni un contact à toucher
Quelqu'un peut-il m'aider.
 
Michel
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Download and install

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LEGEND ,
Feb 03, 2020 Feb 03, 2020

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Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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Adobe Community Professional ,
Feb 03, 2020 Feb 03, 2020

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Do you get an error message?

Is it a real serial number or is it an redemption code?

In case you have an redmeption code take a look here:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

 

 

 

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LEGEND ,
Feb 03, 2020 Feb 03, 2020

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Is the serial sequence all numbers or does it have letters in it also?

 

If it has letter in it then that is a Redemption Code the you Redeem for a proper Serial "NUMBER". The serial number will be 24 Character long, 6 groups of 4 numbers and starting with 1057.

 

Look here to redeem your code for a real serial number.

 

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

 

Also WRITE it Down and save it, Save multiple copies of it, because once the redemption code is redeemed it CAN NOT be used again.

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Enthusiast ,
Feb 03, 2020 Feb 03, 2020

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Try entering the correct number using copy/paste.  Strange but this worked for a visitor with a similar problem recently.

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LEGEND ,
Feb 03, 2020 Feb 03, 2020

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How did you use the computer Copy and Paste function when the number is on a piece of physical Paper?

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LEGEND ,
Feb 03, 2020 Feb 03, 2020

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Type the 24 digits and dashes into a word processing or text document and use ctrl+c/cmd+c

 

In the activation dialog click in the first box and use ctrl+v/cmd+v

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