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Install from new disk

New Here ,
Jan 18, 2020

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Purchased elements 2020 on disk.

Installed but will not run.

Error code 213:11

Problem with licensing.

 

How do I solve.

Getting frustrated.

 

Thanks to tech Dave, problem was resolved after many hours.  Problem was with a prior installation of elements 7.  Once deleted, reinstall worked fine.  Had to remove all other adobe products installed as well.  

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Download and install, Problem or error

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Install from new disk

New Here ,
Jan 18, 2020

Copy link to clipboard

Copied

Purchased elements 2020 on disk.

Installed but will not run.

Error code 213:11

Problem with licensing.

 

How do I solve.

Getting frustrated.

 

Thanks to tech Dave, problem was resolved after many hours.  Problem was with a prior installation of elements 7.  Once deleted, reinstall worked fine.  Had to remove all other adobe products installed as well.  

TOPICS
Download and install, Problem or error

Views

93

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 18, 2020 0
Adobe Community Professional ,
Jan 18, 2020

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Jan 18, 2020 0
New Here ,
Jan 19, 2020

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Thanks to tech Dave, problem was resolved after many hours.  Problem was with a prior installation of elements 7.  Once deleted, reinstall worked fine.  Had to remove all other adobe products installed as well.  

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jan 19, 2020 0