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Installation error on Windows 10

New Here ,
Jul 02, 2020

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I have a problem reinstalling Photoshop Elements 2020 on Windows 10.
This is what has happened so far.
I had Elements 10 installed, I installed a trial version of 2020 and it worked fine.
For some reason I uninstalled the trial and then decided I wanted to continue with it.
I cannot now reinstall it I just get an error 501. (I think this suggests that it is already installed or some file it needs to modify is in use) but I cannot find the log file.
I have tried Adobe’s cleaner and tried uninstalling Elements 10 and running the cleaner again I still get the same error.
I don’t want to erase the drive and start from scratch so I am wondering if anyone has seen this before and found a solution.
Thanks
Paul
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Download and install, Problem or error

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Installation error on Windows 10

New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

I have a problem reinstalling Photoshop Elements 2020 on Windows 10.
This is what has happened so far.
I had Elements 10 installed, I installed a trial version of 2020 and it worked fine.
For some reason I uninstalled the trial and then decided I wanted to continue with it.
I cannot now reinstall it I just get an error 501. (I think this suggests that it is already installed or some file it needs to modify is in use) but I cannot find the log file.
I have tried Adobe’s cleaner and tried uninstalling Elements 10 and running the cleaner again I still get the same error.
I don’t want to erase the drive and start from scratch so I am wondering if anyone has seen this before and found a solution.
Thanks
Paul
TOPICS
Download and install, Problem or error

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 02, 2020 0

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