Installationcode Adobe Photoshop

[Jan5FFE]

I received a installationcode for installing Adobe Photoshop Elements consisting of a combination of 24 letters and numbers. The code contains 3 O (letter) or 3 0 (number). Can someone tell me how to find out whether it is a letter or a number?

[Peru Bob]

Try it both ways.

The correct way will work.  The wrong way will fail.

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

[Peru Bob]

If it is a redemption code, you will need to redeem it for a serial number and use the serial number to install Photoshop Elements:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

https://helpx.adobe.com/download-install/kb/find-serial-number.html

[John T Smith]

A serial number is ONLY numbers, 6 groups of 4 numbers