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Interface completely broken for creating slideshows in Organizer

New Here ,
Jul 08, 2020

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You are apparently supposed to be able to create slideshows using Organizer. However, when I select some files and then click "slideshow", the screen that eventually loads is only partially visible. (If I shrink the Organizer window first, it's smaller, but no more is visible.)  That means I can't see some of the buttons and I have no idea how I'm supposed to edit the slideshow.

 

In the screenshot I am attaching, I used green to mark where my cursor actually was when "audio" was highlighted. This is another problem: I have to point at some point other than where the button is in order to interact with it. If I increase the size of the window before I launch the slideshow editor, it increases the size of this screen, but i can't see any more around the edges.

 

I definitely can't save anything like this--there's no save button at all!slideshow.jpg

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Bug, Organizer, Problem or error, Windows

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Interface completely broken for creating slideshows in Organizer

New Here ,
Jul 08, 2020

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You are apparently supposed to be able to create slideshows using Organizer. However, when I select some files and then click "slideshow", the screen that eventually loads is only partially visible. (If I shrink the Organizer window first, it's smaller, but no more is visible.)  That means I can't see some of the buttons and I have no idea how I'm supposed to edit the slideshow.

 

In the screenshot I am attaching, I used green to mark where my cursor actually was when "audio" was highlighted. This is another problem: I have to point at some point other than where the button is in order to interact with it. If I increase the size of the window before I launch the slideshow editor, it increases the size of this screen, but i can't see any more around the edges.

 

I definitely can't save anything like this--there's no save button at all!slideshow.jpg

TOPICS
Bug, Organizer, Problem or error, Windows

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Jul 08, 2020 0
Adobe Community Professional ,
Jul 08, 2020

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If you have two graphics processors on your computer, try disabling one of them.

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Jul 08, 2020 0
New Here ,
Jul 09, 2020

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After I figured out which graphics processor I could actually disable without it crashing my computer, I gave it a try.

 

I saw the actual correct interface for maybe twenty seconds, and then the automatically generated video preview finished loading and started to play, and it went back to looking exactly like it did before. It's possible that this doesn't even represent any change, because if the interface was visible only temporarily I might not have noticed that previously.

In other words, it did not work.

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Jul 09, 2020 0
Adobe Community Professional ,
Jul 09, 2020

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Do you have automatically hide taskbar enabled?  If so, try disabling it.

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Jul 09, 2020 0
New Here ,
Jul 10, 2020

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I do not. You would be able to see the taskbar in the screenshot if I hadn't cropped it.

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Jul 10, 2020 0
Adobe Community Professional ,
Jul 11, 2020

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All I can suggest is to disable the other GPU if you are able to do so.  I have seen reports that disabling one rather than the other will work.

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Jul 11, 2020 0
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New Here ,
Jul 12, 2020

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The problem is that it's the primary/default GPU and disabling it freaks out my computer. It is meant to be the only one you ever use for just looking at your desktop. At best I have to restart to disable it, and at worst it crashes the whole system in the process.

 

The automatic slideshows created by Organizer are kind of nice. They are not nice enough to be worth restarting (and possibly crashing) my computer multiple times whenever I want to use them.

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Jul 12, 2020 0