Internet Connection Issue with Elements 19

New Here ,
Dec 07, 2020

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Hi - When I am in "Photo Editor" mode and select "Help > Photoshop Elements Help", I get an error message telling me I have no Internet connection, but my connection is fine. Can you tell me why this is happening and how to correct it please? This does NOT happen when I amn using Lightroom Version 5.7.1 when I select "Help > Lightroom Help". Thanks

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Performance, Problem or error, Windows

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