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Is this a legit customer service email for Adobe?

New Here ,
Apr 16, 2020

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After I posted in the PSE Adobe Community, I received a private message to my email from a sender named "Adobe Nicola Timlin" saying "You can Directly send Email to our Adobe Customer Care Team at Email Address:- Adobe.Community at yahoo.com and they will help you via Email.

Team Adobe"

 

Is this legit? It seems odd to me that Adobe would use a Yahoo email address and then I started getting asked for things like the serial number, etc. that make me nervous that it's a scam.

 

Thanks!

 

Cheers,

Megan

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Is this a legit customer service email for Adobe?

New Here ,
Apr 16, 2020

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After I posted in the PSE Adobe Community, I received a private message to my email from a sender named "Adobe Nicola Timlin" saying "You can Directly send Email to our Adobe Customer Care Team at Email Address:- Adobe.Community at yahoo.com and they will help you via Email.

Team Adobe"

 

Is this legit? It seems odd to me that Adobe would use a Yahoo email address and then I started getting asked for things like the serial number, etc. that make me nervous that it's a scam.

 

Thanks!

 

Cheers,

Megan

TOPICS
Problem or error

Views

31

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 16, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Apr 16, 2020

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NO.  This is a scammer.  Thanks for reporting it.

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