I recently ask a question on this forum and someone replied and said I could contact Adobe support directly and gave me the email address.
Adobe Systems Incorporated <firstname.lastname@example.org>
I reached out to them and they said I need to update from Photoshop Elements 14 to PSE 2020. I am willing to do this and the latest email from them is as follows:
From: Adobe Systems Incorporated <email@example.com> Sent: Sunday, April 12, 2020 1:26 AM To: Clint Holland Subject: Re: Selected Stars don't always show up? Now using Element 14, should I upgrade?
Thank you for the information. We have sent you an Email regarding Order Information with attached Payment Receipt kindly check and let us know. We will be available today after 10.30 AM Eastern Standard time and then will help you with Download, Install and Activate the PSE 2020 on your computer and then will proceed for payment.
On Sunday, 12 April, 2020, 06:40:57 am IST, Clint Holland wrote:
They sent a legit looking receipt for $79.99. with an Adobe Systems Inc office address of 29322 Network Place, Chicago, Il.
Should I do this or download directly from Adobe site? What I was looking for was help installing and they are offering that but I want to make sure it is legit.
Thanks! Yes, I checked further and found it to be a scam. Stupidly, I had already downloaded the pdf invoice they sent. Fortunately I had just created a restore point on my computer just prior to the download so I restored.