jpg into web format

Explorer ,
Mar 06, 2021 Mar 06, 2021

Copy link to clipboard

Copied

Hi all, every time i try to convert a jpg photo into web format, photoshop elements 13 stops working. Is this becuse my photoshop elements 13 version is not compatible with Mac Big Sur 11? Or is there another issue? Thanks Alex

TOPICS
Problem or error

Views

59

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

PSE 13 won't work with big sur (well it sorta works, here and there, bits and pieces if it does function at all)--
It's like driving a car where the brakes work sometimes, and soometimes you can start the car, but mostly nope.

you gotta have pse 2021.  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

Copy link to clipboard

Copied

LATEST

You might want to try deleting your Save for Web preferences file.

 

I haven't got access to a Mac and the directory structure may be different in Big Sur, but you should be looking for something like Users/[Username]/Library/Preferences/Adobe Save For Web 13.0 Prefs and/or 

Users/[Username]/Library/Preferences/Adobe/Plugins/Adobe Save for Web Elements 13

 

(Unless you bought it through the Apple App Store, in which case there's a more convulated way of getting to them - let us know if that's the case!)

 

If that doesn't work, assuming you want to keep the image as a JPEG, try using the Save As... feature instead. If you keep JPEG as the file type you'll get a cut-down version of the same settings for JPEGs in the JPEG Options dialog box:

 

JPEG Options.jpg

 

Hopefully, those options will be enough for your needs.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines