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Just bought 2020 and install in macOS 10.15.2, crash!

New Here ,
Dec 11, 2019

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First successful installed Photoshop Elements and run. After installed Premiere Elements, both crash and always unexpect quit...

 

New MacBook Pro 16"

I installed both from DVD come with the package. After I remove both applications, and re-install from website, both can run now.

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Crash or freeze

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Just bought 2020 and install in macOS 10.15.2, crash!

New Here ,
Dec 11, 2019

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First successful installed Photoshop Elements and run. After installed Premiere Elements, both crash and always unexpect quit...

 

New MacBook Pro 16"

I installed both from DVD come with the package. After I remove both applications, and re-install from website, both can run now.

TOPICS
Crash or freeze

Views

237

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Dec 11, 2019 0
Adobe Employee ,
Dec 11, 2019

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Hello,

 

Could you please confirm if it's the Home Screen that's crashing or the applications? Request you to share the crash logs with us so that we could investigate this at our end and provide you with a solution.

 

Thanks,

Medha

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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<meta charset="UTF-8" />



Guten Tag,


ich habe ein Problem in Photoshop Elements 2019, mit Bildern die nur nebeneinander und nicht Überlappend oder als schwebende zu aktivieren sind.


Es ist keine Aktivierung möglich. Das ist mein Problem auf Windows 10 und sonst gar nichts. Wie ist eine Aktivierung möglich????


Viele Grüße aus Hamburg


Walter 


Da ich die englische Sprache nicht beherrsche, ist hier eine Übersetzung mit GOOGLE






Good day,

I have a problem in Photoshop Elements 2019, with images that are only side by side and non-overlapping or floating.

There is no activation possible. That's my problem on Windows 10 and nothing else. How is activation possible ????

Greetings from Hamburg

Walter


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Dec 11, 2019 0
Adobe Employee ,
Dec 11, 2019

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Hello Walter,

 

I don't understand German, but from the translated comment it seems that your issue is related to the floating window option in Photoshop Elements (Please correct me if I've misunderstood the problem).

Could you please post a screenshot/video illustrating the issue so that we could help you out?

 

Thanks,

Medha

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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I installed both from DVD come with the package. After I remove both applications, and re-install from website, both can run now.

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