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Just purchased Premiere, Elements doesn't work

New Here ,
May 22, 2019 May 22, 2019

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I just purchased Premiere, Organizer and the video pieces work.  But Elements keeps offering me a trial.  Can anyone help with this?

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Community Expert ,
May 22, 2019 May 22, 2019

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Do you have a serial number for Photoshop Elements?  If so, at the trial screen, there should be a place to enter the serial number.  If you are not seeing this, please provide a screenshot of what you are seeing.

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Community Expert ,
May 23, 2019 May 23, 2019

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amyd15494502  wrote

I just purchased Premiere, Organizer and the video pieces work.

Premiere Elements is the video editor.

Photoshop Elements is the photo editor.

The organizer will come bundled with either of them.

You should have a serial number for Premiere Elements and different serial number for Photoshop Elements if you purchased both programs.

Which did you purchase?

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