Lag in Photoshop Elements on MacBook

New Here ,
Apr 10, 2020 Apr 10, 2020

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I have a trial version of Photoshop Elements on a MacBook Pro 16 running macOS Catalina
There is a 2-3 second lag time from when I select an item to when it is actually selected. If I try to scroll my images, I have to wait 2-3 seconds after every scroll before I can continue with the scroll.

How can I correct this lag? It is very irritating.

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Mac, Performance, Problem or error

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correct answers 1 Correct Answer

Adobe Employee , Apr 10, 2020 Apr 10, 2020
Hi there, We are sorry about the experience with Photoshop Elements on your MacBook. Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy Tab. Then select Accessibility from the list on the left and add Photoshop Elements to the list after unlocking the window using the lock on the bottom left. Also, grant permissions to Photoshop Elements under Full Disk Access. Once done, restart the computer and check if that helps. You can also go to the ...

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Adobe Community Professional ,
Apr 10, 2020 Apr 10, 2020

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Moved to the Photoshop Elements forum, from the Photoshop forum.

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Adobe Employee ,
Apr 10, 2020 Apr 10, 2020

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Hi there,

 

We are sorry about the experience with Photoshop Elements on your MacBook.

 

Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy Tab. Then select Accessibility from the list on the left and add Photoshop Elements to the list after unlocking the window using the lock on the bottom left. Also, grant permissions to Photoshop Elements under Full Disk Access. Once done, restart the computer and check if that helps.

 

You can also go to the Preferences for Photoshop Elements, then Performance, then uncheck the option to Use Graphics Processor and increase the Memory Usage to 75-80%. Once done, relaunch Photoshop Elements and check if that helps.

 

Rehards,

Nikunj

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New Here ,
Apr 10, 2020 Apr 10, 2020

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I changed the Preferences for Photoshop Elements and it worked. It is so much better now. Thanks

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