lost serial key Elements

New Here ,
Mar 23, 2020 Mar 23, 2020

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Hi there,

I lost the paper cover with the registration code. It´s just gone...

Bougt it in Dec. last year and hasn´t been registered yet. Had to do the Win10 upgrade first

What I have is both installation CDs, the original invoice and the key for MAC.

ist there any chance to recreate the Win-key by using the MAC one?

 

many thanks in advance

 

Berthold

 

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LEGEND ,
Mar 23, 2020 Mar 23, 2020

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If you have the boxed version with disks for both platforms, the serial number (starting 1057) is the same for Windows & Mac.

 

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New Here ,
Mar 23, 2020 Mar 23, 2020

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Yes it is the boxed version...

but there is only a nummerical code 911***52 and a letter-code below. that´s it.

 

 

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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If you have the boxed version, the serial number is usually on the white cover of the Windows disc, not the Mac one.  The same serial number works for both with the boxed set.

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LEGEND ,
Mar 24, 2020 Mar 24, 2020

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If you have a redemtion code in your email try logging-on here and enter the numbers and letters to convert to a serial number.

https://redeem.licenses.adobe.com/getserial

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