Map is currently unavailable -Ps Elements 16

[isabelw9657221]

Since yesterday 29 Nov 2018, when I load Ps Organizer and click places the there is message.   "Map is not available at this point. Please click "More" for further information."   There is a click button MORE but that just takes me to the Adobe website that tries to sell me something.

Spending lots of going round and round the support site, I find this problem reported previously and that the cause is a failure of the program to load Google Maps. OK but what do I do now? I am unable to add location data to any of my photos?

Is this a program fault?  Can I fix it? Who will work on it?

Anybody help please?

Thank you

Ken W

[MichelBParis · Accepted solution]

Same question a few minutes ago:

Maps PSE 18

[pierreb31548403]

Exactement le même problème avec version 2018 elements .  Same problem. Une solution.  One solution ?

[starlight 97]

Obviously no change in the last two years. I've not used it for that long, but discovered today that the map is unavailable. Hoep somebody has an answer

[John Waller]

@starlight 97  See https://helpx.adobe.com/au/elements-organizer/kb/maps-not-loading.html

In short:

• The Map got broken for versions 2018 and earlier - apparently because Google disabled the ability for other software to 'talk' to their own map software. 
• Adobe's answer is to upgrade Elements to the current version since the Map is no longer based on Google.