• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Mistake downloading elements 2019 selected wrong version did not get tags

New Here ,
Apr 10, 2019 Apr 10, 2019

Copy link to clipboard

Copied

When I down loaded elements 2019 I selected wrong version and did not get tags and pictures duplicated from previous version. How do I correct and delete duplicates.

Views

280

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 10, 2019 Apr 10, 2019

I'm not sure what you mean when you say you selected the wrong version.  If I understand you correctly, go to File>Manage Catalogs and select the Convert button.  A new dialog will open.  If your catalogs are in the default location, the "correct version" catalog will be listed.  Select it, and click Convert.  Once the conversion has been completed, you can open the catalog. 

If the "correct version" catalog is not listed, check the box to Show Previously Converted Catalogs.  Or if you do not st

...

Votes

Translate

Translate
Community Expert ,
Apr 10, 2019 Apr 10, 2019

Copy link to clipboard

Copied

I'm not sure what you mean when you say you selected the wrong version.  If I understand you correctly, go to File>Manage Catalogs and select the Convert button.  A new dialog will open.  If your catalogs are in the default location, the "correct version" catalog will be listed.  Select it, and click Convert.  Once the conversion has been completed, you can open the catalog. 

If the "correct version" catalog is not listed, check the box to Show Previously Converted Catalogs.  Or if you do not store your catalogs in the default position, you may need to browse for it using the Find More Catalogs button.

Snap10_2019.04.10_15h45m19s_001_.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2019 Apr 11, 2019

Copy link to clipboard

Copied

LATEST

Thanks Greg, now I have all my tags.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines