Moving Organizer to a new computer

Participant ,
Oct 07, 2020 Oct 07, 2020

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I have 122,000 phots to move to a second computer, both in Organizer.  Windows 10. Never had a problem before, although have not done it for a year, I wonder if there is a quick rundown.  I seem to be doing it all correctly, via an external hard drive in 'E' but now when I go through 'Restore' ,I get a message  - 'The disc in Drive Samsung (E) does not contain a valid backup'  Help please.

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Import and export, Organizer, Problem or error

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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What version of Elements are you using?

If a valid backup file cannot be found, there's not much that can be done other than do a full backup again.  Before you do so, make sure you repair and restore the catalog on your original computer from the File>Manage Catalogs dialog.

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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And just so I understand what is happening, did you browse to the correct location on your external drive, using the restore catalog?

Ashampoo_Snap_Wednesday, October 7, 2020_11h41m01s_001_.png

Try searching for a file with a .tly extension, in Windows File Explorer to see whether the backup file exists.

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Participant ,
Oct 07, 2020 Oct 07, 2020

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Thank you.  Yes, tly file.    It has always worked before.  I tried it with 2 different external hard drives,  and yes, when trying to restore, it shows the tly file, but then a teh last moment, it will not work.

I obviously do this as back-up in case anything goes wrong with my Organizer, which represents 15 years of work for me.

My Organizer is on PSE 2020 and the back-up computer has PSE 14.  Thanks.

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Participant ,
Oct 07, 2020 Oct 07, 2020

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When I 'Browse' it does pick up the tly okay. I then click restore to a new
location, and it is only then it will not work.



Ian

www.natureandpictures.com

Sunny Bournemouth

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Participant ,
Oct 08, 2020 Oct 08, 2020

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I tried this on another laptop - a third one.  Once again it would not recognise the E File.  This suggests that there is some fault at the original Back-up rather than the restore.  It seems to work okay, but is not.  Any suggestions?  

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Adobe Community Professional ,
Oct 08, 2020 Oct 08, 2020

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Any suggestions?

Create a new full backup, after repairing and optimizing the catalog.  (And make sure the catalog does not have any missing files.)

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Participant ,
Oct 08, 2020 Oct 08, 2020

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Thnak you.  Tried that but no joy.

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Engaged ,
Oct 08, 2020 Oct 08, 2020

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My "monkey" suggestion:  go here:  C:\ProgramData\Adobe\Elements Organizer\Catalogs

Just manually copy it to a thumb drive and put it in the correct location.


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Participant ,
Oct 08, 2020 Oct 08, 2020

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Thank you.  I am no good at files etc.  I have opened the file location thingy as you suggested, but do not know what you mean by a thumb drive and putting it into the correct location.

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