my Photoshop elements 2021 freeze...

New Here ,
Jan 05, 2021 Jan 05, 2021

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hello,

after a full installation of Windows 10,

I installed my Photoshop Elements 2021 and activate it...

when I start Photoshop elements editor, it freeze about 30 secondes and run after.

If I open a picture file with Photoshop elements, same problem,

after 30 seconds all is ok...

have you an idea ?

 

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Crash or freeze

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Adobe Community Professional ,
Jan 05, 2021 Jan 05, 2021

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A similar problem was reported in this recent thread.  See if that offers any clues to your issues.  If not, come back here with a little more detail.

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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

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Hello,

 

Could you please mention the OS and hardware details? Also, have you started encountering this issue after some updates were installed on your system?

 

Regards,

Medha

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