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New PC Photoshop Elements 14 Editor lag

New Here ,
Apr 19, 2019

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I recently got a new computer and installed Photoshop Elements 14 and Lightroom Cc.  Everything seemed to be working just fine.  Then I got a notification that Photoshop Elements 14 had an upgrade and I said yes and it installed.  Now when I first get an image into the Expert portion of the Elements editor I cannot do anything such as duplicate the image or duplicate the background........in fact......my last used "tool" is still "hanging there" and anything I have clicked doesn't happen. I wait for what seems like a fair amount of time and suddenly it works.  Does anyone have any idea how to fix this?

Since I installed Elements and Lightroom I have installed one printer and Topaz Studio.  But, it just seems like it is the Elements update that has caused this conflict.

Thanks 

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New PC Photoshop Elements 14 Editor lag

New Here ,
Apr 19, 2019

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I recently got a new computer and installed Photoshop Elements 14 and Lightroom Cc.  Everything seemed to be working just fine.  Then I got a notification that Photoshop Elements 14 had an upgrade and I said yes and it installed.  Now when I first get an image into the Expert portion of the Elements editor I cannot do anything such as duplicate the image or duplicate the background........in fact......my last used "tool" is still "hanging there" and anything I have clicked doesn't happen. I wait for what seems like a fair amount of time and suddenly it works.  Does anyone have any idea how to fix this?

Since I installed Elements and Lightroom I have installed one printer and Topaz Studio.  But, it just seems like it is the Elements update that has caused this conflict.

Thanks 

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Apr 19, 2019 0
Adobe Community Professional ,
Apr 19, 2019

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I don't know whether it will help but you can try deleting the preferences file.

Go to Edit>Preferences>General and click on the button shown below.  Relaunch the Editor and see what happens.

Snap10_2019.04.05_10h30m16s_002_.png

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Apr 19, 2019 0
Adobe Employee ,
Apr 19, 2019

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Hi Janeh,

Sorry to hear about the performance issue with Photoshop Elements 14, could you please try deselecting "Use Graphics Processor" located under Photoshop Elements Preferences > Performance, then relaunch the application and let us know how it goes?

Regards,
Sahil

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Apr 19, 2019 0
New Here ,
Apr 19, 2019

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I did find the "Use Graphics Processor" in Lightroom and deselected it.  However, even before I did that I was getting a new pop up box that stated "building content & effects".  It does that a number of times before it does my original "click".  I do thank you for responding and hope you and others have further insight.  This is growing beyond my skill level.

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Apr 19, 2019 0
Adobe Community Professional ,
Apr 19, 2019

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I recently had the "building content and effects" issue.  I uninstalled and reinstalled and so far that problem has gone away.  I suspect it may fix your lag problems.

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Apr 19, 2019 0
New Here ,
Apr 19, 2019

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Yes, I think I probably will have to uninstall and reinstall................how did you handle your catalog? 

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Apr 19, 2019 0
Adobe Community Professional ,
Apr 20, 2019

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janeh88919911  wrote

Yes, I think I probably will have to uninstall and reinstall................how did you handle your catalog? 

Uninstalling does nothing to your catalog. 

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Apr 20, 2019 0
Adobe Employee ,
Apr 22, 2019

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In the organizer, use the menu Edit >> Preferences and set the options in Media-Analysis to turn off 'Run Face Recognition Automatically'. If you don't want the feature, also 'Reset Face Analysis'.

Please let us know if it helps.

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Apr 22, 2019 0