new product

[thisisirrational]

I am not pleased with my purchase. So far, I have run into a problem that is pretty serious. How many more will I find? For now, I am checking out the frames that can be added to a photo. I counted about 120 frames but only two (2) of them were allowed to be downloaded for my photo. ALL the rest had little blur triangels on them and I recieved an error message each time I wanted to use the frame! I want to know what is going on. This sistuation needs to be remedied.  I just purchased Photoshop Elements 2020 and have a serial number, so I know I purchased it! Useing on windows 10.  I am sure hoping I don't find any more problems. I would appreciate someone helping me.  

[Walter_H]

Hello,

If you have registered your PSE and have internet access and are logged in to your Adobe account, you should be able to download the frames. Only a few frames are included with the original installation, the rest are downloaded as you need them. The download only takes a few seconds.
I hope this helps.

[Greg_S.]

If Walter's post doesn't resolve your issue, it would be helpful if you told us what the error message says.