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Explorer ,
Oct 10, 2019

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FOLKS: I have made to upgrade my Elements 19 to the new 2020 version on my mac running Catalina. When I do that, I would like to remove the older versions that are still on my computer because I was afraid to remove them. Will Elements 2020 be harmed if I remove the older versions ( going back to 13)? I am not a computer guru so I look for a little help herre.

 

THANK YOU in advance

 

    Jim Helmick

Hi,

 

Elements 2020 will not be affected on removing any of the other versions. You can go ahead with it.

 

Thanks!

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OLD VERSIONS

Explorer ,
Oct 10, 2019

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FOLKS: I have made to upgrade my Elements 19 to the new 2020 version on my mac running Catalina. When I do that, I would like to remove the older versions that are still on my computer because I was afraid to remove them. Will Elements 2020 be harmed if I remove the older versions ( going back to 13)? I am not a computer guru so I look for a little help herre.

 

THANK YOU in advance

 

    Jim Helmick

Hi,

 

Elements 2020 will not be affected on removing any of the other versions. You can go ahead with it.

 

Thanks!

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Oct 10, 2019 0
New Here ,
Oct 10, 2019

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I just got APE 2019 for Mac running on Catalina.  I installed but when I went to register on Adobe's website it came back - 

"An error appeared while registering your product" - Does APE 2019 not work with Catalina?  Is that why you upgraded?

 

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Oct 10, 2019 0
Adobe Employee ,
Oct 11, 2019

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Hello,

 

Did you receive the same error message constantly, or was it a one-time occurrence?

 

Thanks,

Medha

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Oct 11, 2019 0
New Here ,
Oct 11, 2019

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The problem ended up being that APE 2019 for Mac did not like being installed on Mac OSX Catalina (10.15). I was able to install APE 2019 on another Mac running Mojave and the installer worked perfectly. I purchased APE 2020 and the installation worked great on my Mac running Catalina.

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Oct 11, 2019 0
Adobe Employee ,
Oct 12, 2019

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Elements 2020 is compatible with Mac OS Catalina, so you shouldn't face any issues while using it. Hope you have a great time exploring the latest release!

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Oct 12, 2019 0
Adobe Employee ,
Oct 10, 2019

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Hi,

 

Elements 2020 will not be affected on removing any of the other versions. You can go ahead with it.

 

Thanks!

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Oct 10, 2019 0
New Here ,
Oct 11, 2019

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I did and thanks. It worked.

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Oct 11, 2019 0
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Explorer ,
Oct 12, 2019

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THANK YOU TO EVERYONE FOR YOUR HELP.\

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Oct 12, 2019 0