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My drop down menus in organizer are not working. (File, Edit, Find etc). I have deleted and reinstalled the program but it's still the same. I would appreciate some help. Thanks
Michael.
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You probably have auto-hide the taskbar turned on in Windows. See this article.
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Step 3 to Solution 2 in the link has the following instruction:
Select HKEY_CURRENT_USER and navigate to SOFTWARE\Adobe\ElementsOrganizer\16.0\Organizer.
However, that article was written for Elements 2018. Since you have Elements 2021, I would think you need to be searching for the registry key referencing 19.0 instead of 16.0. (Elements 2021 is actually Elements version 19.)
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Yes, you should definitely contact Adobe support.
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I have this problem with the Photoshop 2024 Organizer. After unistalling and reinstalling and quite a bit of hairpulling, what finally helped me was a comment somewhere about the Organizer not working in full-screen mode. In the upper-right corner I kept playing with the full-screen/smaller window icons and tugging on the window borders. When I finally was able to shrink the window, the drop-downs miraculously started working and I was able to Import, etc. I have had to do this more than once. I'm not sure the Organizer is worth the hassle, but at least I got it to work. Hope this helps save someone some aggrevation.
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Had the same issue with Photoshop 2024 Organizer. Solutions (no automatic disappearing taskbar, or avoid full screen mode and just stretch the view) are working as described; lucky me.
Strange thing is that this issue already was reported in november 2020 with Photoshop 2021 Organizer. No interest at Adobe to solve this issue?