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P.E. 13 not working on OS Catalina

New Here ,
Feb 17, 2020

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My registered copy of PE13 would not work on OS Catalina.  

 

So, I uninstalled it, downloaded it again and attempted to reinstall it.

 

Unfortunately, I was met with this message:

 

Screen Shot 2020-02-17 at 10.55.27.jpg

 

I've read online that PE13 should work with OS Catalina.

 

Any suggestions?  Thanks.

 

Jeff

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P.E. 13 not working on OS Catalina

New Here ,
Feb 17, 2020

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My registered copy of PE13 would not work on OS Catalina.  

 

So, I uninstalled it, downloaded it again and attempted to reinstall it.

 

Unfortunately, I was met with this message:

 

Screen Shot 2020-02-17 at 10.55.27.jpg

 

I've read online that PE13 should work with OS Catalina.

 

Any suggestions?  Thanks.

 

Jeff

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Problem or error

Views

130

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Feb 17, 2020 0
LEGEND ,
Feb 17, 2020

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It was a mistake to uninstall. PSE13 can never be re-installed on Catalina as the installers use 32 bit components.

 

In any case there was likely to have been continuing problems. You should consider getting PSE 2020.

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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OK...thanks. PSE13 would NEVER work on Catalina anyway....in spite of all the online suggestions on how to get it working.

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Hello again all,

 

I received the following 'private' email:

 

"Hi, You can Directly send Email to our Customer Care Team at Email Address:- Adobesystems24x7@gmail.com and they will help you via Email. Team Adobe"

 

My first thought....  why would Adobe have a gmail address?

 

Is this B.S.?? Are they phishing??

 

Thanks,

 

Jeff

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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Yes that is a scammer and not adobe, so don't reply to them.

All Adobe's emails end with adobe.com

 

 

 

I'll report them to adobe staff.

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Thanks.  I thought as much.

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Feb 17, 2020 0
Euinau_ LATEST
New Here ,
Mar 05, 2020

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I got exactly the same.. asking me to contact them via gmail 

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Mar 05, 2020 0
Adobe Community Professional ,
Feb 17, 2020

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Can you give us the User Name that contacted you?

 

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Feb 17, 2020 0
New Here ,
Feb 17, 2020

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Adobe_Billy_Brown

 

Screen Shot 2020-02-18 at 08.23.25.jpg

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Feb 17, 2020 0
Adobe Community Professional ,
Feb 18, 2020

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Please Click on the username of this Adobe Billy Brown in that PM you recieved to bring up his profile page and Copy and Past the link in your Browsers address bar to a reply to this discussion.

 

We need that users profile page link to deactivate them. A search of the forum system for Adobe_Billy_Brown does not turn it up.

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Feb 18, 2020 0
LEGEND ,
Feb 18, 2020

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Already deactivated & name changed.

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Feb 18, 2020 0
New Here ,
Feb 18, 2020

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User has changed names again.  Now showing as: Billy_Brown

 

Screen Shot 2020-02-18 at 14.02.13.jpg

Good luck with the "Whack a Mole". 😀

 

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Feb 18, 2020 0