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Parsing not working in Photoshop Elements 14 with error "Could not complete request because of a problem parsing the jpeg"

New Here ,
May 03, 2019

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Although its worked fine since I bought it, Elements 14 has suddenly stopped opening images with a fault 'Could not complete request because of a problem parsing the jpeg'. I've updated  the software but this hasn't helped. I'm working on a surface Pro 4 with windows 10.

Any suggestions, please.

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Parsing not working in Photoshop Elements 14 with error "Could not complete request because of a problem parsing the jpeg"

New Here ,
May 03, 2019

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Although its worked fine since I bought it, Elements 14 has suddenly stopped opening images with a fault 'Could not complete request because of a problem parsing the jpeg'. I've updated  the software but this hasn't helped. I'm working on a surface Pro 4 with windows 10.

Any suggestions, please.

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May 03, 2019 0
Adobe Employee ,
May 03, 2019

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Hi Gillh,

Sorry that you're getting an error message "Could not complete request because of a problem parsing the jpeg" in Photoshop Elements 14.

Please take a look at the solution mentioned in this article Error: An integer between 50 and 8 is required | Elements | Windows 10  and let us know if that helps?

Thanks,

Akash

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May 03, 2019 0
New Here ,
May 03, 2019

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Many Thanks, that seems to have sorted it.  

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May 03, 2019 0
Adobe Employee ,
May 07, 2019

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Thanks for the update, Glad to now I was able to help.

~Akash

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