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PE2020 Organizer, odd behaviour when adding photos

New Here ,
Nov 13, 2020

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I add large amount of photos to my Organizer catalog. ALL files are located at C: drive.

Oddly, organizer is not able to show photo thumbnail correctly. I checked file properties, and Organizer has changed drive letter to M:

I do not understand how this could be possible. I do not have M: drive. My computer is Dell Latitude 7490 single ssd drive!!

Can someone help me to fix this? Otherwise PE is useless piece of software.

 

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PE2020 Organizer, odd behaviour when adding photos

New Here ,
Nov 13, 2020

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I add large amount of photos to my Organizer catalog. ALL files are located at C: drive.

Oddly, organizer is not able to show photo thumbnail correctly. I checked file properties, and Organizer has changed drive letter to M:

I do not understand how this could be possible. I do not have M: drive. My computer is Dell Latitude 7490 single ssd drive!!

Can someone help me to fix this? Otherwise PE is useless piece of software.

 

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Problem or error

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69

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Nov 13, 2020 0
Adobe Community Professional ,
Nov 13, 2020

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Generally, the location written in a catalogue is the location of the media used to 'download' the images to your computer, mainly photo cards or thumb sticks if you have chosen to 'import from files or folders' instead of  'from camera or card reader'. In such a case, 'M' could have been the letter assigned to a card reader or a thumb stick. You need to have the same device plugged in your computer with the same drive letter. It could be an import from an external USB drive or a NAS.

 

Can you search and check by file name if the missing (disconnected) files are really present on your C drive?

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Nov 13, 2020 0
New Here ,
Nov 13, 2020

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Files were imported from C: drive. There is no card reader, no NAS etc. Just C: drive, files are dragged from original C: folder to PE window when importing. 

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Nov 13, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Nov 13, 2020

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What does the folder structure look like if you open the Folders panel in Tree View?

 

Ashampoo_Snap_2020.11.13_11h14m43s_002_.png

 

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