I'm having the same problem. I got all the way to Adobe settings and there is nothing in there. I have showed hidden files and still nothing under settings -just blank no files. I have reinstalled the Adobe Photoshop Elements 2021 from a download of last September. ran no updates because that s what caused the INK to stop working, it just crashes the program. I am using HP SPECTRE x360. Intel(R) Core(TM) i7-10750H CPU@ 2.6 GHz. 16G installed RAM
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[You wrote that you're using Photoshop Elements. This thread concerns PhotoShop CC. PhotoShop and PhotoShop Elements are not the same. I moved your post to the PS Elements forum into a new thread]
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